Protecting your privacy is important to us. This Privacy Policy describes the types of information that may be obtained when you visit, browse, purchase from, or otherwise interact with this website and explains how such information may be collected, used, disclosed, retained, and protected. It also outlines certain choices and rights that may be available to you under applicable privacy laws. By using this website or its related online features, you acknowledge that you have had an opportunity to review the practices described in this policy. If you do not agree with these practices, you should stop using the website and its associated services.
This policy applies to personal information and other data obtained through the website, online shopping functions, customer service communications, account features, interactive tools, promotional activities, and other services that display or reference this policy. The information collected may depend on the particular features you use, the transactions you complete, the communications you send, and the choices you make while interacting with the website.
Information may be collected directly when you voluntarily provide it. Depending on the circumstances, this may include your name, email address, telephone number, billing information, shipping details, account information, order history, product preferences, survey responses, feedback, and other details you choose to submit. When you purchase a product or otherwise complete a transaction, information may be required to confirm the transaction, arrange fulfillment, communicate with you, provide customer assistance, and address questions concerning your order.
Some information may be gathered automatically as part of normal website operation. This may include information such as an internet protocol address, browser type, operating system, device characteristics, language settings, approximate geographic area, referring pages, pages viewed, browsing patterns, interaction with website features, and other technical information associated with your visit. This information can help us understand how visitors use the website and identify technical or operational improvements.
Cookies and related technologies may be used during your visit. These technologies can help remember preferences, maintain certain website functions, recognize returning visitors, measure traffic, understand how pages are used, support analytics, improve website performance, and assist with relevant promotional activities. Depending on your browser, device, and location, you may have options to control or restrict certain cookies and similar technologies. If these technologies are disabled, some portions of the website may not function as intended.
Information collected through the website may be used for a variety of legitimate business and operational purposes. These purposes can include maintaining website functionality, processing purchases, fulfilling orders, arranging deliveries, responding to customer questions, managing accounts, providing support, communicating about transactions, improving products and services, analyzing website activity, conducting research, personalizing certain experiences, protecting website systems, detecting suspicious activity, preventing fraud, and meeting applicable legal or regulatory obligations.
Where permitted by applicable law, information may also be used to communicate with you about products, services, promotions, special offers, updates, or other information that may be relevant to your interests. Promotional communications may provide an option to unsubscribe or otherwise manage marketing preferences. Choosing not to receive promotional messages does not necessarily stop essential communications. Transactional and administrative notices, such as purchase confirmations, shipping updates, account notifications, service messages, or other communications necessary to complete a requested transaction, may still be sent when appropriate.
Information may sometimes be obtained from sources other than the individual who provides it directly. Depending on the services involved, information may be received from payment providers, shipping or fulfillment partners, analytics services, advertising providers, social media platforms, technology providers, business partners, or other third parties that support website operations. Where appropriate and permitted by law, information received from these sources may be combined with information collected directly through the website to support legitimate business or service-related purposes.
Certain functions may be performed by independent service providers acting on our behalf. These providers may assist with payment processing, hosting, storage, order fulfillment, delivery, customer support, analytics, communications, security, marketing, fraud prevention, and other operational activities. Access to personal information may be provided to these providers only when reasonably necessary for the services they perform, subject to applicable contractual obligations, security requirements, and legal restrictions.
Personal information may also be disclosed when required or permitted by law. Circumstances may include responding to a valid legal process, court order, subpoena, governmental request, regulatory requirement, or other lawful demand. Information may also be disclosed when reasonably necessary to protect the security, rights, property, or safety of the website, customers, visitors, service providers, or other individuals. In addition, information may be transferred as part of a business transaction involving a merger, acquisition, reorganization, financing, sale of assets, or similar corporate event.
The website may provide links or connections to third-party websites, applications, social networks, payment services, or other external resources. These services operate independently and may maintain privacy policies and information practices that differ from those described here. We do not control the privacy or security practices of independent third parties and cannot take responsibility for how they collect, use, store, or disclose information. Before submitting personal information to an external service, visitors should review that service’s applicable privacy policy and terms.
Reasonable administrative, technical, and organizational safeguards may be used to help protect personal information against unauthorized access, alteration, loss, misuse, disclosure, or destruction. Nevertheless, no electronic transmission, online communication method, or data storage system can be guaranteed to provide absolute security. Visitors should understand that transmitting information over the internet carries inherent risks and should use appropriate care when deciding what information to submit online.
The website is not intended to knowingly collect personal information from children in situations where such collection is restricted or prohibited by applicable law. Parents and legal guardians are encouraged to monitor children’s online activities and discuss appropriate internet safety practices with them. If a parent or guardian believes that a child has submitted personal information in circumstances where the information should not have been collected, they may contact us at [email protected] so the situation can be reviewed and appropriate steps can be considered.
Depending on where you live and which privacy laws apply, you may have specific rights relating to your personal information. These rights can vary by jurisdiction and may include the ability to request access to certain information, seek correction of inaccurate data, request deletion, object to particular forms of processing, withdraw consent where consent is the legal basis for processing, request certain information in a portable format, or manage particular marketing preferences. The availability and scope of these rights depend on applicable law and the circumstances surrounding the request.
Privacy questions and requests concerning personal information may be submitted to [email protected]. You may also contact us by telephone at 1-800-241-4752 for general assistance. Depending on the type of privacy request submitted, reasonable information may be requested to verify the identity of the person making the request. Verification procedures are intended to help protect personal information from unauthorized disclosure and may vary according to the nature of the request and the requirements of applicable law.
Personal information may be retained for a period appropriate to the purpose for which it was collected and the circumstances in which it is used. Retention may be necessary to complete transactions, provide requested services, maintain accounting and business records, respond to disputes, enforce agreements, protect legal interests, satisfy regulatory requirements, prevent fraud, or fulfill other legitimate operational needs. Different categories of information may therefore be retained for different periods depending on their purpose, sensitivity, and applicable legal requirements.
Privacy practices may change as technology, services, business operations, or legal requirements develop. If this policy is revised, the updated version may be posted on the website and may include a revised effective or update date. Visitors are encouraged to review the policy periodically so they can remain informed about the ways information may be collected, used, shared, and protected. Continued use of the website after an updated policy is made available may constitute acknowledgment of the revised practices to the extent permitted by applicable law.
If you have questions about this Privacy Policy, the handling of personal information, or privacy-related practices, please contact us at [email protected] or call 1-800-241-4752. When submitting a privacy inquiry, please provide enough information to explain the nature of your request while avoiding unnecessary disclosure of passwords, payment credentials, security codes, or other highly sensitive information. We will review applicable inquiries and requests in accordance with relevant laws and the circumstances of the matter.